A. At the same time push & hold both the screen lock button and volume (up) button for 2-3 seconds.  On the screen you now see the power options. see illustration

A.  On the HOME page, tap SETTINGS MANAGER icon, tap DISPLAY, adjust the screen timeout to never, or another time increment you desire.  The pin code can not be disabled, this is your front line of security.   This is to prevent any unwanted unauthorized access to your information.

A. Yes you can.  However you will need to contact tech support to issue a code change.  This will send a message to your device initiating a pin code change.  Your screen will change to a black page with a banner at top of page.  Tap this banner, tap OK, proceed to select your new pin lock code, on the following screen tap DONE at bottom of page.  Your new pin code is now active.

A.  Yes your data is safe.  As mentioned, The pin code lock screen prevents anyone else from accessing your device and sensitive information.  Keep this pin code secure.  If any other user were to login on your device using their credentials, they can only see their information, not yours.  Your fishing data is securely store on redundant servers, and it is also encrypted.  Your personal information is never shared with anyone.  

A. You must have cell reception or wifi to login.  This is one area you must have service to function properly.  Once you are logged in, if you do not logout, the device will keep you logged in for up to one year then it will prompt you for your password once again.   Basic use of LobTrak does not require cell reception.  See other features for details

1.What do I do now?

A.  Once you’re done setting your traps, tap FINISH DAY. Tap Done on summary.

2. I want to start fishing right now that I’m done setting.

A.  Create a new Daysheet.  If you want to fish your gear twice, FINISH DAY, start another Daysheet.

A.  When you enter you LANDINGS the system will determine the average weight per lobster than assign the proper weights to each Daysheet automatically.   

A.  Yes.  Tap on the trawl in question, tap Trawl Details, at top of window next to the Trawl# tap Edit, then change the number.  Note: You can not change it to a trawl number that already exists.

A.  Yes. Chose the trawl you’ve lost, in the blue LAST HAUL bar select the most recent of that trawl & tap the Details along that line, tap the Location Bar, the trawl location is displayed in Lat/Long.

A.  Not at all.  In that case you would have to purchase a new device, you would not be required to pay for the software again, only the Tablet, Once you have acquired a new device, simply login with your credentials and restore your data.

A.  Before you restore data to your device.  Be sure that info you wish saved from the device is synced to the server as restoring data replaces all data on your device. You MUST be connected to either cell reception or wifi to begin.  Navigate to the Seasons page, tap the Sync button in the top right, 2 little arrows in a circle.  You can verify everything is synced by navigating to your Daysheet library and verifying that none of your Trip cards have an icon that resembles a cloud with a slash through it.  If you do not see this, your data IS safe and synced.  Now tap on the Menu, tap Restore, Follow the prompts.  When progress bar stops moving, your data is restored.

A.  Yes you can have multiple seasons.

A.  After receiving a new update it is recommended to restart the device, this corrects most known issues in this situation.  If problems persist contact technical support at your earliest convenience.

A.  This is just to inform you that without connection it cannot actively sync to backup your information.  Once connection is re-established the system will then sync all information and be securely backed up.

A.  Average weights being off significantly could mean a couple things: 

1. The overall body of lobsters your catching could be heavier/lighter – it may not be off

2. The accuracy of the lobster count you are recording will determine the accuracy of the average weights calculated.  This could signify inaccurate counting of lobsters OR you may have entered too many or too little on one or more of your trawls.

3. You entered the wrong weight amount when entering your landings for the day.  This can be verified by going into LANDINGS and choosing the landings card in question and verify the amounts.

4.  Regardless of why, you can edit the average weight per lobster or crate by navigating to your Seasons page, tap the cog icon in the season in question.  From here you can edit the average weights to be used in the next Daysheet created.